Frequently Asked Questions
Q: Are these made from actual tins, or are they images that are glued and varnished (decoupage)?
A: Yes, these are made from actual tins that once held brand name products. They are not paper that has been cut and glued onto plastic covers.
Q: How are the switch plates made?
A: After the tough task of finding the tins or pans, they are hand-cut and formed with specialized equipment. They are not manufactured or mass produced. Each is hand made by the artist.
Q: Are the edges of the switch plates sharp?
A: Absolutely not! The edges of each switch plate are rounded and carefully filed.
Q: Can I get an electrical shock because these are metal?
A: As long as the electrical system in your house is updated and safe, you will not receive an electrical shock after installing the switch plates.
Q: Do I need to care for the switch plates or protect them with a sealant?
A: You can clean them with soapy water as needed. We do not suggest coating them with varnish. You will want to avoid exposure to direct sunlight.
Q: I have a large tin collection I would like to sell. Would you be interested in buying my collection?
A: No. We no longer buy tins in large quantities.
Q: I love the switch plates, but I am uncomfortable buying them as directed, any suggestions?
A: We understand completely! Unfortunately, they are only available by contacting us directly. Your payment through PayPal is secure and we never see your credit card. Please check our references online and try buying one to build your trust. We are committed to 100% satisfaction and you will be very pleased with the quality of the switch plates, as well as our excellent service!
Q: Can you make a switch plate for me if I send you a tin?
A: Sorry we are no longer accept requests using tins provided.
Q: Do you make 5 to 6 gang switch plates?
A: Due to lack of interest, we no longer make these larger switch plates.
Q: Do you make unusual switch plates like phone jack or push button?
A: We do not make phone jack covers and washer/dryer plug covers and we no longer make push button switch plates.
Q: Do you ship to locations outside the United States?
A: We no longer ship outside the United States.
Q: Why do you punch only 2 screw holes on some of the double and triple switch plates?
A: We choose to punch limited screw holes to preserve the image on the tins. There is no reason to punch all the screw holes and your switch plate will hang fine with limited screws.
Q: How long will it take to have a switch plate made?
A: This will depend upon your responsiveness to our emails, the availability of the tin or pan requested and the time it takes to purchase and receive the material to make your switch plate. We keep you informed throughout the process.
Q: Do I pay ahead for my switch plate?
A: If you are a regular customer, we do not ask for a deposit. If you are a new customer, your deposit will be the cost of the material we purchase that will be used to make your switch plate.
Q: After I place my order, how quickly do you ship?
A: We ship 1-3 business days after your order is made and ready for purchase. You will receive an email with tracking after your label is prepared. If you do not see it, please check your spam folder.
